Mk3 Privacy Policy — Protecting Your Personal Information

Information Collected by mk3

When you register and use the mk3 platform, we collect several categories of information to ensure a smooth and secure user experience:

• Account Information: Full name, email address, phone number, date of birth, and encrypted password collected during registration.
• Device & Browser Information: Device type, operating system, IP address, browser type, and login session information for security and fraud detection purposes.
• Payment Information: Details of local payment methods such as DuitNow, GrabPay, or FPX bank accounts. mk3 does not store full card numbers directly — all payment data is processed through licensed payment providers in Malaysian Ringgit (RM / MYR).
• Usage Data: Pages visited, session duration, betting patterns, and interactions with platform features for service improvement purposes.
• Cookies: Small files stored on your device to identify sessions, save preferences, and support platform functionality.

All information is collected lawfully and with the user's knowledge through a transparent registration process.

How Your Information Is Used

Mk3 uses the information collected for specific and legitimate purposes only:

• Verifying user identity during registration and login to prevent unauthorised access.
• Processing deposits and withdrawals in Malaysian Ringgit (RM) efficiently and securely.
• Sending important notifications related to your account, transactions, platform updates, and relevant promotional information.
• To detect and prevent fraud, money laundering, and any suspicious activity on the platform.
• Understanding usage patterns to improve the interface, platform features, and overall user experience.
• Complying with legal obligations and regulations in force in Malaysia.

Mk3 will not use your information for any purpose beyond what is stated here without first obtaining your consent.

Cookies & Session Tracking

The mk3 platform uses cookies and similar tracking technologies to enhance platform functionality and security. There are several types of cookies in use:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Functional Cookies: Saving user preferences such as language selection and display settings for a more personalised experience.
• Analytics Cookies: Collects anonymous statistical data on how users interact with the platform for internal improvement purposes.

You can manage your cookie settings through your browser. However, disabling essential cookies may affect your ability to log in or use the platform's full functionality.

Data Storage, Security & Third-Party Sharing

Storage & Security: All mk3 user data is stored on servers protected by SSL encryption and multi-layered security measures. Access to the user database is restricted to authorised personnel only and is subject to strict internal confidentiality policies.

Mk3 retains user data for as long as your account remains active or as required to fulfil legal obligations. Once an account is closed, data will be deleted within a reasonable period unless there is a legal requirement to retain it.

Third-Party Sharing: mk3 does not sell, rent, or share users' personal information with third parties for marketing purposes. Information may only be shared in the following circumstances:

• Licensed payment service providers who process transactions in RM on our behalf.
• Legal or law enforcement authorities when required under Malaysian law.
• Selected technical service providers who assist in platform operations, bound by strict confidentiality agreements.

User Rights & How to Contact Us

As an mk3 platform user, you have clear rights regarding your personal information:

• Right of Access: You have the right to request a copy of the personal information we hold relating to your account.
• Right to Rectification: If your information is inaccurate or out of date, you may request a correction through your account settings or by contacting our support team.
• Right to Erasure: You may request deletion of your account and personal information, provided there are no outstanding legal obligations that prevent such deletion.
• Right to Withdraw Consent: You may withdraw consent for marketing communications at any time through the notification settings in your account.

Policy Changes: mk3 reserves the right to update this Privacy Policy from time to time. Users will be notified of material changes via in-platform notifications or email. Continued use of the platform following such notification constitutes acceptance of the updated policy.

For any privacy-related enquiries or to exercise your rights, contact us at [email protected] or refer to our FAQ page our FAQ for further guidance.